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Service support
- Endless service, refined and considerate service, bringing you more value
First of all, thank you for choosing our company, our professional team will be ready to provide you with personalized customized services to meet your needs. Bangda Heavy Industry adheres to the service philosophy of "intimate, caring, full lifecycle, and full value chain", treats each other sincerely, and serves our customers with care.
Over the years, our company has continuously improved our production capacity and strengthened our scientific management capabilities, relying on our technical strength to create excellent product quality.
All products are made of materials that meet international standards, and will be tested before delivery to ensure that products can be perfectly delivered to customers.
Bangda Heavy Industry has a comprehensive after-sales parts supply system. We provide you with all the accessories of mining machinery and equipment produced by the company, with complete models, reliable performance, and stable durability. Satisfy customer parts replacement needs and reduce downtime for maintenance.
Provide logistics transportation information, offering more options for logistics transportation
Strictly implement the standard process for stocking and shipping, ensure timely and accurate stocking, and expedite shipping. The buyer can come to the seller's factory for supervision and guidance at any time
Arrange engineers to conduct on-site surveys and planning, and cooperate with construction. If necessary, professional design institutes can provide technical support.
Bangda Heavy Industry has a comprehensive after-sales parts supply system. We provide you with all the accessories of mining machinery and equipment produced by the company, with complete models, reliable performance, and stable durability. Satisfy customer parts replacement needs and reduce downtime for maintenance.
Step 1: Arrange engineers to carry out equipment foundation fabrication
Step 2: Free on-site one-on-one operation, maintenance, and other training
Step 3: After the installation and debugging of the production line is completed, professional technical personnel will be assigned to guide and train on site
Step 4: Maintenance service ensures 24-hour response every day, arrives at the site within 24 hours of receiving the repair notice, and quickly disposes of faults
Step 5: Ensure to provide a free warranty of no less than 12 months
Step 6: Provide full lifecycle service to the equipment to ensure its normal operation